Privacy Policy

1. Introduction

Malshan Rent A Car we is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information from you when you:

• Make a booking or rent a vehicle
• Create an account on our website
• Contact us via email, phone, or contact form
• Use our website or mobile application

3. Types of Information Collected

Personal Information

• Full name
• Email address
• Phone number
• Address
• Date of birth
• Driver's license number
• National ID/Passport number
• Payment information

Automatic Information

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Cookies and similar tracking technologies

4. How We Use Your Information

We use the information we collect for:

• Processing your car rental bookings
• Sending booking confirmations and updates
• Processing payments
• Customer support and inquiries
• Marketing and promotional communications (with your consent)
• Improving our website and services
• Complying with legal and regulatory requirements
• Fraud prevention and security

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and firewalls
• Restricted access to personal information
• Regular security audits

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers (payment processors, email services)
• Law enforcement (if legally required)
• Insurance providers (for damage claims)

7. Cookies and Tracking

Our website uses cookies to enhance your experience. These cookies help us:

• Remember your preferences
• Analyze website traffic
• Improve user experience

You can disable cookies in your browser settings, but some website features may not function properly.

8. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Request a copy of your data

9. Marketing Communications

We may send you promotional emails, SMS messages, or other communications about our services. You can opt-out of these communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

10. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You can request deletion of your data at any time, subject to legal requirements.

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If we become aware of any collection, we will delete such information immediately.

12. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before providing any information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with the updated date.

14. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

• Email: hello@malshanrentacar.lk
• Phone: 076 209 8120
• Address: 135/2, Arawwala Road, Pannipitiya, Colombo

Last updated: June 2024